Shipping & Returns
Thank you for shopping with us! We hope you love everything you order from us! We understand there are times when items ordered just don’t work out for various reasons, in the event you wish to return your item/items, please see our Return Policy below.
Always feel free to email us at firstname.lastname@example.org with any questions or concerns regarding your purchase.
- FREE shipping for orders $75 or more. Shipping for orders less than $75 is $8.
- Any items that are refused at time of delivery and returned to us will automatically refund the price of the item/items only, shipping charges will not be refunded.
- Please allow 1-2 business days for processing. We will do our best to ship your order within 24 hours after the order is placed, with the exceptions of orders placed on Saturday and Sunday.
- Curbside pick up is available for all Local Orders.
- When placing your online order simply select in store pick up and we will send an email notification when order is ready to be picked up. If you need your order quickly, call the storefront and we will do our best to accommodate your request.
- Pick up is available Monday - Friday 10-4 and Saturday 10-2
- For curbside pickup call us when you arrive and we will bring the package to you within 5 minutes. Call 574-536-5995
- We gladly accept all major Debit and Credit Cards, PayPal & ApplePay
If you are not completely satisfied with your purchase we offer a 21 day return policy.
- Items to be returned must be unworn, unaltered, unwashed, in the same condition as when received, with tags-on.
- Please fill out the return form that was sent with your order and send with the item/items being returned.
- Items need to be returned within 21 days of your order being placed.
- Shipping charges will not be refunded.
- Refunds will be issued within 24 hours of when we receive your returned item/items.
- Please be aware that the customer is responsible for all shipping costs incurred with returning unwanted items.
- Send returns to: I M SHE 108 W Washington Street Goshen IN 46526
- Exchanges are accepted in person at our storefront for purchases made in store or online with the receipt or packing slip.
- We do not offer online exchanges, if you need a different size or style, please return the item you wish to exchange following our RETURN policy above and then place a new order for the size/item you want.
- We do not offer price adjustments for items purchased during a past sale.